Restaura la configuración de fábrica | Funciones básicas | Claro

Restaura la configuración de fábrica

Dentro de este tutorial hay instrucciones que te ayudan a resetear tu dispositivo en modo de fábrica de la manera correcta, mejorando su usabilidad.

Equipos disponibles

Acer
1 equipo

Liquid Z410 Android 4.4.4 (KitKat)

Alcatel
3 equipos

Pixi 4 5 - OT5045 Android 6.0 (Marshmallow)
POP 4 Plus - 5056 Android 6.0 (Marshmallow)
Pop S3 - OT 5050 Android 4.3 (Jelly Bean)

Apple
31 equipos

BlackBerry
5 equipos

Bold 9720 BlackBerry OS 7.1
Curve 9320 BlackBerry OS 7.1
Q10 SQN100 – 1 BlackBerry OS 10
Q5 BlackBerry OS 10.2
Z10 BlackBerry OS 10

HTC
10 equipos

10 Android 6.0.1 (Marshmallow)
Desire 530 Android 6.0 (Marshmallow)
Desire 626s Android 5.1.1 (Lollipop)
One Android 4.1.2 (Jelly Bean)
One A9 Android 6.0 (Marshmallow)
One M8 Android 4.4.2 (KitKat)
One M9 Android 5.0 (Lollipop)
One S Android 4.0.4 (Ice Cream Sandwich)
ONE X Endeavor Android 4.0.4 (Ice Cream Sandwich)
U11 Android 7.1 (Nougat)

Huawei
36 equipos

Ascend Mate 7 Android 4.4.2 (KitKat)
Ascend P6 Android 4.2.2 (Jelly Bean)
Cam Y6 II Android 5.1 (Lollipop)
G Play Mini Android 4.4.2 (KitKat)
G8 Rio Android 5.1 (Lollipop)
Mate 10 Lite Android 7.0 (Nougat)
Mate 10 Pro Android 8.0 (Oreo)
Mate 20 Lite Android 8.1 (Oreo)
Mate 20 Pro Android 9 (Pie)
Mate 8 Android 6.0 (Marshmallow)
Mate 9 Android 7.0 (Nougat)
Mate S Android 5.1 (Lollipop)
Nova 5T Android 9 (Pie)
P Smart Android 8.0 (Oreo)
P10 Android 7.0 (Nougat)
P10 Plus Android 7.0 (Nougat)
P20 Android 8.1 (Oreo)
P20 Lite Android 8.0 (Oreo)
P20 Pro Android 8.1 (Oreo)
P30 Android 9 (Pie)
P30 Lite Android 9 (Pie)
P30 Pro Android 9 (Pie)
P40 Pro Android 10
P8 Android 4.4.2 (KitKat)
P9 Android 6.0 (Marshmallow)
P9 Lite 2017 Android 7.0 (Nougat)
P9 Lite Venus Android 6.0 (Marshmallow)
Y3 II Android 5.1 (Lollipop)
Y5 2018 Android 8.1 (Oreo)
Y6 Android 5.1 (Lollipop)
Y6 2018 Android 8.0 (Oreo)
Y7 (2018) Android 8.0 (Oreo)
Y7 2019 Android 8.1 (Oreo)
P40 Android 10
P40 Lite Android 10
Y6p Android 10

LG
32 equipos

C50 Android 5.0.1 (Lollipop)
G Flex Android 4.2.2 (Jelly Bean)
G2 Android 4.2.2 (Jelly Bean)
G3 Beat Android 4.4.2 (KitKat)
G3 D855 Android 4.4.2 (KitKat)
G4 Android 5.1.1 (Lollipop)
G5 Android 6.0.1 (Marshmallow)
G5 SE Android 6.0.1 (Marshmallow)
G6 Android 7.0 (Nougat)
G7 Fit Android 8.1 (Oreo)
G7 ThinQ Android 8.0 (Oreo)
K10 Android 5.1.1 (Lollipop)
K10 2017 Android 7.0 (Nougat)
K4 Android 5.1.1 (Lollipop)
K40S Android 9 (Pie)
K50s Android 9 (Pie)
K8 (2017) Android 7.0 (Nougat)
L20 Android 4.4.2 (KitKat)
L4 II Android 4.1.2 (Jelly Bean)
L40 Android 4.4.2 (KitKat)
L70 Android 4.4.2 (KitKat)
Optimus G Pro Lite Android 4.1.2 (Jelly Bean)
Optimus L3 II Android 4.1.2 (Jelly Bean)
Optimus L5 II Android 4.1.2 (Jelly Bean)
Optimus L7 Android 4.0.3 (Ice Cream Sandwich)
Q6 Android 7.1 (Nougat)
V10 Android 5.1.1 (Lollipop)
V20 Android 7.0 (Nougat)
X Cam Android 6.0 (Marshmallow)
X Power Android 6.0.1 (Marshmallow)
Optimus L7 II Android 4.1.2 (Jelly Bean)
K22 Android 10

Microsoft
4 equipos

Lumia 435 Windows Phone 8.1
Lumia 532 Windows Phone 8.1
Lumia 535 Windows Phone 8.1
Lumia 640 Windows Phone 8.1

Motorola
26 equipos

Moto C Android 7.0 (Nougat)
Moto E5 Android 8.0 (Oreo)
Moto E5 Play Android 8.0 (Oreo)
Moto G Android 4.3 (Jelly Bean)
Moto G5 Android 7.0 (Nougat)
Moto G6 Play Android 8.0 (Oreo)
Moto G6 Plus Android 8.0 (Oreo)
Moto G7 Plus Android 9 (Pie)
Moto X (2a Gen) Android 4.4.4 (KitKat)
MotoSmart Me XT303 Android 2.3 (Gingerbread)
One Zoom Android 9 (Pie)
RAZR D1 XT914 Android 4.1 (Jelly Bean)
RAZR D3 XT919 Android 4.1 (Jelly Bean)
RAZR HD XT925 Android 4.0.4 (Ice Cream Sandwich)
Moto E6s Android 9 (Pie)
Moto G8 Power Lite Android 9 (Pie)
Moto G9 Plus Android 10
Moto E7 Android 10
Moto G9 Play Android 10
Moto G9 Power Android 10
Moto E (1st Gen) Android 4.4.2 (KitKat)
Moto G8 Play Android 9 (Pie)
Moto G8 Plus Android 9 (Pie)
One Vision Android 9 (Pie)
Moto G 5G Android 10
Moto G50 5G Android 11

Nokia
14 equipos

3.1 Android 8.0 (Oreo)
Lumia 1020 Windows Phone 8
Lumia 1320 Windows Phone 8
Lumia 1520 Windows Phone 8
Lumia 520 Windows Phone 8
Lumia 530 Windows Phone 8.1
Lumia 620 Windows Phone 8
Lumia 625 Windows Phone 8
Lumia 635 Windows Phone 8.1
Lumia 720 Windows Phone 8
Lumia 800 Windows Phone 7.5 Mango
Lumia 820 Windows Phone 8
Lumia 920 Windows Phone 8
Lumia 925 Windows Phone 8

Samsung
61 equipos

A7 2018 Android 8.0 (Oreo)
Galaxy A10 Android 9 (Pie)
Galaxy A3 - A300M Android 4.4.4 (KitKat)
Galaxy A5 - A500M Android 4.4.4 (KitKat)
Galaxy A50 Android 9 (Pie)
Galaxy A51 Android 10
Galaxy A7 2017 - A720 Android 6.0.1 (Marshmallow)
Galaxy A80 Android 9 (Pie)
Galaxy Ace GT - S5830 Android 4.4 (KitKat)
Galaxy Alpha - G850 Android 4.4.4 (KitKat)
Galaxy Core 2 - G355 Android 4.4.2 (KitKat)
Galaxy Core Prime - G360 Android 4.4.4 (KitKat)
Galaxy Fame GT - S6810 Android 4.1.2 (Jelly Bean)
Galaxy Fame Lite - S6790 Android 4.1.2 (Jelly Bean)
Galaxy J1 - J100 Android 4.4.4 (KitKat)
Galaxy J3 - J320 Android 5.1.1 (Lollipop)
Galaxy J5 - J500F Android 5.1 (Lollipop)
Galaxy J5 Prime - G570 Android 6.0.1 (Marshmallow)
Galaxy J7 - J700 Android 5.1 (Lollipop)
Galaxy J7 Prime Android 6.0.1 (Marshmallow)
Galaxy Note 10 Android 9 (Pie)
Galaxy Note 10-1 - N8000 Android 4.0.4 (Ice Cream Sandwich)
Galaxy Note 5 - N920 Android 5.1.1 (Lollipop)
Galaxy Note 8 Android 7.1 (Nougat)
Galaxy Note 9 Android 8.1 (Oreo)
Galaxy Note IV - N910C Android 4.4.4 (KitKat)
Galaxy Note Neo III - N7505 Android 4.3 (Jelly Bean)
Galaxy Note Pro Android 4.4 (KitKat)
Galaxy Pocket Neo - S5310L Android 4.1.2 (Jelly Bean)
Galaxy S 3 GT - I9300 Android 4.3 (Jelly Bean)
Galaxy S20 Android 10
Galaxy S4 GT - I9500 Android 4.2.2 (Jelly Bean)
Galaxy S4 Mini Android 4.2.2 (Jelly Bean)
Galaxy S5 - G900F Android 4.4.2 (KitKat)
Galaxy S6 - G920 Android 5.0.2 (Lollipop)
Galaxy S6 Edge - G925 Android 5.0.2 (Lollipop)
Galaxy S7 - G930 Android 6.0 (Marshmallow)
Galaxy S7 Edge - G935 Android 6.0 (Marshmallow)
Galaxy S8 Android 7.0 (Nougat)
Galaxy S8+ Android 7.0 (Nougat)
Galaxy S9 Android 8.0 (Oreo)
Galaxy S9 Plus Android 8.0 (Oreo)
Galaxy Tab 3 7.0 Android 4.1.2 (Jelly Bean)
Galaxy Trend Plus S7580 Android 4.2.2 (Jelly Bean)
Galaxy Win - I8550 Android 4.1.2 (Jelly Bean)
Galaxy Y GT - S5360 Android 2.3 (Gingerbread)
Galaxy Y Pro GT - B5510 Android 4.4 (KitKat)
Galaxy Zoom S4 - C105 Android 4.2.2 (Jelly Bean)
J6 Android 8.0 (Oreo)
S10+ Android 9 (Pie)
Galaxy S10 Lite Android 10
Galaxy Note 20 Android 10
Galaxy A71 Android 10
Galaxy Note 10 Lite Android 10
Galaxy A31 Android 10
Galaxy A12 Android 10
Galaxy S21 5G Android 11
Galaxy A21s Android 10
Galaxy A01 Core Android 10
Galaxy A10s Android 9 (Pie)
Galaxy A11 Android 10

Sony
13 equipos

Xperia E 4G Android 4.4.4 (KitKat)
Xperia E1 D2005 Android 4.3 (Jelly Bean)
Xperia E3 D2203 Android 4.4.2 (KitKat)
Xperia E5 Android 6.0 (Marshmallow)
Xperia L1 Android 7.0 (Nougat)
Xperia M2 Aqua D2303 Android 4.4.2 (KitKat)
Xperia M4 Aqua E2303 Android 5.1 (Lollipop)
Xperia SP C5302 Android 4.1 (Jelly Bean)
Xperia XZ Premium Android 7.1 (Nougat)
Xperia Z2 D6503 Android 4.4.2 (KitKat)
Xperia Z3 Compact Android 4.4.4 (KitKat)
Xperia Z3 D6603 Android 4.4.4 (KitKat)
Xperia Z5 Compact - E5823 Android 5.1 (Lollipop)

Xiaomi
11 equipos

Redmi Note 7 Android 9 (Pie)
Redmi Note 9 Android 10
Redmi Note 9 Pro Android 10
Mi 10T Pro Android 10
Redmi 9 Android 10
Redmi 9C Android 10
Redmi Note 9T 5G Android 10
Mi 11 Lite 5G Android 11
Redmi Note 10 Pro Android 11
Redmi 9A (Dual SIM) Android 10
Redmi 9T Android 10

ZTE
1 equipo

Blade A510 Android 6.0 (Marshmallow)